{"id":7927,"date":"2026-08-19T23:41:40","date_gmt":"2026-08-19T21:41:40","guid":{"rendered":"https:\/\/herbashape.ch\/refund_returns-2\/"},"modified":"2026-08-19T23:41:40","modified_gmt":"2026-08-19T21:41:40","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/herbashape.ch\/fr\/refund_returns\/","title":{"rendered":"Politique de retours &#038; remboursements"},"content":{"rendered":"<div class=\"hs-page\" style=\"max-width:820px;margin:0 auto;padding:32px 20px;line-height:1.7;\">\n<h1>Politique de retours &amp; remboursements<\/h1>\n<p>Nous souhaitons que vous soyez satisfait de votre commande. Cette politique explique comment fonctionnent les retours et les remboursements.<\/p>\n<h2>Droit suisse<\/h2>\n<p>Contrairement \u00e0 l&rsquo;UE, le droit suisse n&rsquo;accorde <strong>n&rsquo;accorde<\/strong> pas aux consommateurs de droit de r\u00e9tractation l\u00e9gal de 14 jours pour les achats en ligne. La possibilit\u00e9 de retour ci-dessous est offerte volontairement.<\/p>\n<h2>Retours volontaires<\/h2>\n<p>Vous pouvez retourner des produits non ouverts et non utilis\u00e9s, dans leur emballage d&rsquo;origine, dans les 14 jours suivant la livraison. Merci de nous contacter au pr\u00e9alable \u00e0 support@herbashape.ch pour organiser le retour. Les frais de retour sont \u00e0 votre charge, sauf si l&rsquo;article est d\u00e9fectueux.<\/p>\n<h2>Articles non retournables<\/h2>\n<p>Pour des raisons d&rsquo;hygi\u00e8ne et de s\u00e9curit\u00e9, les compl\u00e9ments alimentaires et cosm\u00e9tiques ouverts ne peuvent pas \u00eatre repris, sauf s&rsquo;ils sont d\u00e9fectueux.<\/p>\n<h2>Articles d\u00e9fectueux ou erron\u00e9s<\/h2>\n<p>Si un produit arrive endommag\u00e9, d\u00e9fectueux ou erron\u00e9, contactez-nous dans les 7 jours: nous organiserons un remplacement ou un remboursement sans frais pour vous, conform\u00e9ment \u00e0 vos droits de garantie l\u00e9gaux selon le Code des obligations suisse.<\/p>\n<h2>Remboursements<\/h2>\n<p>Les remboursements accept\u00e9s sont effectu\u00e9s sur votre moyen de paiement d&rsquo;origine dans les 10 jours ouvrables suivant la r\u00e9ception du retour.<\/p>\n<p style=\"margin-top:28px;font-size:.9em;opacity:.75;\">Membre Herbalife ind\u00e9pendant. Derni\u00e8re mise \u00e0 jour: 16 juillet 2026.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Politique de retours &amp; remboursements Nous souhaitons que vous soyez satisfait de votre commande. Cette politique explique comment fonctionnent les retours et les remboursements. Droit suisse Contrairement \u00e0 l&rsquo;UE, le droit suisse n&rsquo;accorde n&rsquo;accorde pas aux consommateurs de droit de r\u00e9tractation l\u00e9gal de 14 jours pour les achats en ligne. La possibilit\u00e9 de retour ci-dessous [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7927","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de retours &amp; remboursements - HerbaShape.ch<\/title>\n<meta name=\"description\" content=\"Politique de retours &amp; remboursementsNous souhaitons que vous soyez satisfait de votre commande. 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